| If
clothing is brought in in a dirty state - and a wet gravel trap will
do that - we will HAVE to clean it to protect our equipment and other
customer's property and we will charge accordingly. |
| We can't promise
that garments waterproofed with a membrane will be waterproof after
repair or alteration, but we will do our best. Which is pretty good. |
| One way we try to
keep prices down is by recycling. For instance, we save all old zip sliders
/ pullers and we can sometimes repair a zip by simply replacing the damaged
or missing parts. This can make a HUGE difference to the cost of returning
a garment. For this reason, unless you specifically request it, we reserve
the right to keep any material or hardware we remove. |
| And whilst we can't
ensure exact colour matching where panels need replacing,
we make every effort to achieve as close a match as possible. We can't
guarantee miracles, but we will have a shot at the impossible. |
| Payment: At this point in time we
don't "do" credit cards on our accountant's advice. We accept
cheques made out to JP or GJ Warr, cash, postal orders or direct payment
to our bank (details on request). We can also take payment by PayPal (again,
details on request) BUT PLEASE can you ensure that you tick the box paying
charges at your end, especially if you are paying from outside the UK.
PayPal charge a fee 3.4% + £0.20 which we have to pass on. |
|
Sending stuff to us by post or courier. This
works well. We will always try to send stuff back to you using exactly
the same rate & carrier that you used to send it to us UNLESS we
think you may have drastically under insured, in which case we will
use the same carrier but try to get a more realistic insurance value.
To reduce postage costs, might we suggest that you take out any and
all body armour from suits, jackets and jeans ? Especially where polynorborene
armour is concerned it makes a real difference to the weight and also
to the bulk.
|
| Please be aware that quotations by
e-mail for work we have not seen or evaluated can at best be rough estimates
only. Even if you have sent us pictures. |
| What if I change my mind ? Just now
and then a customer has decided that part of a job is unnecessary. If
we have unpicked a garment we are all committed as it will cost pretty
much the same to put it back as it was as to continue with (for instance)
an alteration. So yes, you can sometimes change your mind (assuming that
we have not got to a cutting of leather stage), but if we have already
prepared the work it won't actually save any money. |
| Force Majuere Byson cannot accept
any liability for all and any circumstances outside of the Company's control.
War, famine, pestilence & the vagaries of the postal service. |
| Work not collected after 9 months will be
disposed of as we see fit. |
|
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